Customer Service Representative  
Prestige Connect   More jobs from this company

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Job Title:   Customer Service Representative
Category:   Client Services
Total Positions:   10
Job Location:   Islamabad
Gender:   Female
Age:   18 to  years
Minimum Education:   Matriculation/O-Level
Career Level:   Entry Level
Minimum Experience:   Less than 1 Year
Salary Range:   PKR 10,000 to 200,000 per Month
Apply By:   Oct 11, 2024
     
     
 
Job Description:

Requirement:

  • Minimum Requirement: High school diploma or equivalent
  • Experience Experience working in a remote environment or virtual sales.

Skills and Competencies

  • Communication Skills: Excellent verbal and written communication skills.
  • Sales Skills: Strong persuasive and negotiation skills.
  • Technical Proficiency: Comfortable using CRM software and VoIP systems.
  • Organization Skills : Ability to manage time effectively and handle multiple tasks.
  • Self-Motivation: Self-disciplined, motivated, and able to work independently.
  • Customer Focus: Strong ability to understand customer needs and build rapport quickly.

Technical Requirements

  • Internet Connection: Stable and high-speed internet connection (minimum 10 Mbps).
  • Hardware: Reliable computer with a headset and microphone.
  • Workspace: Quiet and professional home office setup free from distractions.
  • Availability Working Hours: Ability to work during UK standard business hours.

Soft Skills

  • Problem-Solving: Ability to think on your feet and handle objections.
  • Adaptability: Capable of adjusting to new tools, processes, and customer profiles.

Training and Development

  • Willingness to Learn: Open to ongoing training and professional development.
  • Feedback Reception: Ability to accept and act on feedback to improve performance.

It's a totally commission based work! Yet highly market competitive.Lastly, females are more encouraged to apply!


Company Information
 
Company Name:  Prestige Connect
Company Description:
Prestige Connect is a forward-thinking firm dedicated to helping businesses build and maintain strong, productive client relationships. With a team of seasoned professionals and innovative tools, we offer a comprehensive suite of services designed to streamline client interactions, enhance customer satisfaction, and optimize operational efficiency.

Our Services:

Client Relationship Management: We provide strategic guidance and hands-on support to help businesses nurture their client relationships. Our approach focuses on personalized communication, proactive engagement, and long-term relationship building.

Customer Support Solutions: Our expert team delivers top-tier customer support, ensuring timely and effective resolution of inquiries and issues. We tailor our support strategies to meet the unique needs of each client, enhancing their overall experience.

CRM Implementation and Management: Prestige Connect offers end-to-end CRM solutions, from selecting and implementing the right system to managing and optimizing its use. Our goal is to ensure that our clients harness the full potential of their CRM tools for better client insights and streamlined processes.

Lead Generation and Qualification: We help businesses identify and engage with high-quality leads through targeted strategies and data-driven approaches. Our lead generation services are designed to fuel your sales pipeline and drive growth.

Client Retention Strategies: We develop and implement effective client retention programs that focus on increasing loyalty and reducing churn. Our strategies are grounded in understanding client needs and delivering value consistently.

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