·       Coaching, inspiring and motivating a lead generation team.

·       Ensuring the team meets the daily/weekly lead generation and sales target.

·       Team development and performance management.

·       A good understanding of the market dynamics in the respective sector.

·       Developing strategies to guarantee success and growth.

·       Developing and maintaining relationships within the team.

·       Handling customer complaints and enquiries.

·       Monitoring random calls for quality assurance.

·       Forecasting and analyzing sales data.

·       Regular reporting of KPIs to Directors

·       Keeping to targets and managing KPIs.