| Job Title: |
|
International Customer Support Executive |
| Category: |
|
Client Services |
| Total Positions: |
|
20 |
| Job Location: |
|
Karachi |
| Gender: |
|
No Preference |
| Minimum Education: |
|
Intermediate/A-Level |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Fresh1 Year |
| Salary Range: |
|
PKR 18,000 to 40,000 per Month |
| Apply By: |
|
Jan 11, 2018 |
| |
|
|
| |
|
|
|
|
| Job Description: |
We require Customer Support Executive (Call Centre) for our company.
- You will be responsible to provide customer support services through inbound calls
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Provide quality Customer Service through live chat.
- Takes orders by obtaining and verifying information.
- Determines eligibility by comparing client information to requirements.
- prepare and send proposals to clients based on their requirements.
Suitable Profile for This Position:
- Must have experience in handling international clients via telephone, email and live chat.
- Must be available to work in evening & night shifts.
Other Skills:
- Customer Relationship Management
- Verbal Communication
- Neutral or non-inflicted American accent
- Excellent Verbal Communication Skills
Team Management
Customer Service Management, Customer-focused Service, Call Center Administration, Call Center Development, Contact Center Operations, World Class Customer Service, Commitment to Customer Service |
| Company Information |
|
|
Company Name: ePlanet Communications (Pvt) Ltd
Company Description:
ePlanet Communications Inc. was founded in August 2003. ePlanet Communications has offices in Canada, U.S.A, U.K and Pakistan. We specialize in BPO (Business Process Outsourcing) Services and Software Development & Call Center Services to our North American Clients.
We are committed to serve our business partners with competence and excellence.
|
|
