University of Engineering and Technology, Taxila


NOC Transport Supervision Engineer Warid Telecom Pvt Ltd More jobs from this company	Email this job

Job Details

Back to Job Listing

Job Title:		NOC Transport Supervision Engineer
Category:		Database Administrator (DBA)
Total Positions:		1
Job Location:		Lahore
Gender:		No Preference
Minimum Education:		Bachelors
Degree Title:		Hold a Bachelors or Master’s degree in Electronics/ Electrical / Telecoms Engineering /Computer Science
Career Level:		Experienced Professional
Minimum Experience:		2 Years
Salary Range:		PKR 0 to 0 per Month
Apply By:		Jul 29, 2016

Job Description:

Job Description:

· To work in shift duty (morning / evening / night) and supervise the Transport Network in real time as well as through periodic reporting.

· To coordinate with field staff of L-1 teams or outsourced vendors and work with them for issue rectification.

· To escalate the issues to technical management in a timely manner in compliance with escalation matrix and pursue this escalation till the time issue is resolved.

· To convey the outages (planned and unplanned) to CS colleagues and keep them posted with the updates on major network issues.

· To conduct system routine health checks and ensures any abnormalities are communicated to concerned departments for permanent fix.

· To forward the unresolved issues to relevant level-2 teams of respective domains and follow up with them till the issue is fixed.

· To log the important events and keep updating the trouble tickets and alarms with required contents like reasons, history etc., where this information is to be used later for outage review meeting.

· To ensure in coordination with other departments that required SLA are met in service assurance areas and customers are served with the best network quality.

· To prepare the shift handover report for particular team and submit for consolidated shift report.

· To highlight the network visibility issues and works in coordination with vendor and level-2 teams to make sure maximum network visibility.

· To do prioritized alarm reporting for certain events as per information and requirement coming from operations team.

· To coordinate and feedback provision to internal/external customers.

Essential Skills:

· Hands-on experience of Huawei U2000 NMS, EMC Ionix, Huawei IP-U2000, NEC PNMSj, Ericsson SoEM/IPTNMS (Circuit/Packet).

Desirable Skills:

· Good communication skills (written & verbal).

· Be a team player.

· Have sound co-ordination and follow up skills.

· Have the ability to meet deadlines under pressure.

· Sound analytical skills.

· MS Windows/ MS Office.

Company Information

Company Name: Warid Telecom Pvt Ltd
Company Description:
Warid Telecom is a joint venture between Abu Dhabi Group & SingTel Group. Abu Dhabi Group entered into a strategic alliance with Singapore Telecom. Subsequent to this transaction in July 2007, telecom giant SingTel acquired 30% percent equity stake in Warid Telecom, Pakistan. This partnership is part of a strategy to support Warid Telecom's continued growth and to enhance its market position. Abu Dhabi Group, one of the largest business groups in the Middle East and the single largest foreign investor in Pakistan. It has diversified business interests, offering strong financial resources and extensive management expertise that result in commercial success for several institutions.

Success of Warid Telecom is determined by its success in operating as a unified team. We have to earn the trust and respect of our customers everyday in order to be the primary choice of our customers. Our success is guaranteed by creative and productive employees who are empowered to make suggestions. Every job at Warid is critically essential to fulfill the overall mission of the company.Our primary goal at Warid, as an employer is, is to live our vision and focus on providing exemplary customer care for both internal and external customers. We achieve this goal by having dedicated, hardworking and committed workforce. Warid Telecom's management aims to provide every employee with the tool to professionally groom and develop as highly successful professional while achieving their career goals.