We are looking for an Inbound Call Center Female Agent for USA Based Limousine Service.

Responsibilities:

• Handle incoming calls, emails, and chat inquiries from customers, and provide excellent customer service.
• Make outbound calls to follow up on customer inquiries and bookings.
• Record and update customer information in our database accurately.
• Process customer payments and provide quotes for services.
• Work with our dispatch team to ensure timely and efficient bookings.
• Resolve customer complaints and escalate complex issues to management as required.

Requirements:

• At least one year of experience in a call canter or customer service role.
• Excellent communication skills, both verbal and written.
• Good computer skills, including experience with Microsoft Office.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and ability to work independently.
• Flexible schedule, including availability for weekends and holidays.