| Job Title: |
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Customer Relation Executive |
| Category: |
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Client Services |
| Total Positions: |
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1 |
| Job Location: |
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Sukkur |
| Gender: |
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No Preference |
| Age: |
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26 to years |
| Minimum Education: |
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Bachelors |
| Degree Title: |
|
BBA |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
2 Years |
| Apply By: |
|
Apr 28, 2023 |
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| Job Description: |
- Responsible to handle all customer inquiries swiftly, surely and sincerely as a dedicated Inquiry Handler to satisfy the customers.
- Responsible to record all contents of Inquiries including Customer Information, Vehicle Information, VOC & action taken.
- Responsible to monitor progress against Inquiry Handling KPI’s as per CR Hoshin.
- Resolve customer queries swiftly, surely and timely to earn the trust of society as a company.
- Responsible to assign complaints to respective departments timely and keep follow up with them for their timely resolution.
- Complaint Handler must have strong collaboration with the related departments & IMC to report all serious complaints swiftly.
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| Company Information |
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Company Name: Taj Corporation
Company Description:
pTaj Corporations is one of country's leading organizations in fuel and food businesses. It started its business back in 1965 from a petroleum service site. Currently, it works with a nationwide and growing network of petroleum service sites and restaurants. Taj works with leading national and international Oil Marketing Companies like Shell, PSO, Total, Attock, etc. Taj has its own chain of high quality restaurants in cities and on highways. Core values of Taj Corporation revolve around focus on happiness and loyalty of team and customers./p
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